Shipping policy

Shipping Policy

Thank you for shopping with SOOIII.

Processing Time

All orders are processed within 2–5 business days.

As many of our products are handmade, some orders may require additional preparation time.

Shipping Time

Estimated delivery timelines:

• North India: 5–10 business days
• Rest of India: 8–12 business days

Delivery times may vary during:

• Festivals
• Sales
• Weather disruptions
• Courier delays

Tracking Orders

Once your order is shipped, tracking details will be shared via email or WhatsApp.

Incorrect Address

Please ensure your shipping details are correct while placing the order.

We are not responsible for delays or losses caused by incorrect addresses provided by the customer.

Lost or Delayed Packages

If your order is significantly delayed, please contact us and we’ll help coordinate with the courier partner.